Where to Tell Your Story
Connecting with Customers at Every Stage of Their Journey
Storytelling isn’t confined to a single marketing channel. It’s about weaving a consistent narrative across all customer touchpoints, creating a seamless and engaging brand experience. As Mitch Joel suggests, “The brands that win are the brands that tell a great story. When it comes to transmedia storytelling, the brands that win are the brands that tell many great stories and are able to connect them all together.” Here are some key areas where storytelling can make a significant impact: