01
Content calendar
Planned a month ahead and approved by you, so nothing goes out that you have not seen.
02
Design & copy
Posts built from your brand system rather than a stock template, in the formats each platform actually rewards.
03
Publishing
Scheduled and posted, including the timing that suits your audience rather than our office hours.
04
Community replies
Comments and DMs answered within an agreed window, escalated to you when a reply needs your judgement.
05
Listening
Watching what is said about you where you are not tagged, which is where the useful feedback lives.
06
Monthly reporting
What performed, what did not, and what we are changing next month as a result.
Followers are not the point
A follower count can be bought for the price of a lunch. What we report on is whether social is moving people toward buying — saves, shares, profile visits, clicks out, and messages that turn into orders.
Saves & shares
The clearest signal a post was worth something to someone.
Profile visits
People who liked the post enough to check who made it.
Clicks out
Movement from social to somewhere you can actually sell.
Messages to orders
The number that pays for the retainer, tracked where the platform allows it.
Beyond Social Media
This works harder alongside
Elsewhere in Marketing